V-KOOL Goldnest Privacy Notice
At V-KOOL Goldnest ("Company", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal data you share with us through our web portal, warranty claim services, and mobile platforms. This notice outlines our data collection and protection practices.
1. Information We Collect
We collect personal information necessary to process warranty registrations, service requests, and customer verification:
- Personal Identity & Contact: Full Name, Email Address, and Mobile Phone Number.
- Vehicle & Warranty Records: Vehicle Make, Model, Registration Number, Chassis/VIN Number, V-KOOL Warranty Card Numbers, and Installation Date.
- Transaction Records: Invoices, e-warranty certificates, authorized outlet details, and service logs.
- Authentication Data: One-Time Passwords (OTPs) used to log in or update contact details.
2. How We Use Data
Your data is used exclusively for genuine business and warranty service fulfillment:
- To register and validate digital warranties for V-KOOL Paint Protection Films (PPF) and Heat Control Films (HCF).
- To verify warranty card eligibility during scan & claim requests.
- To communicate warranty status updates, claim approvals, and service reminders.
- To maintain authorized installer quality control and prevent grey-market counterfeit claims.
3. Data Protection & Sharing
No Data Sales: We strictly do not sell, rent, or trade your personal information to third-party advertisers or marketers.
Authorized Outlets: Information is shared with authorized V-KOOL Goldnest outlets or certified technicians solely to carry out warranty inspections and film replacements.
Legal Compliance: We may disclose data if required by law or in good-faith belief that such disclosure is mandated by legal process or regulatory authorities.
4. Your Rights & Control
You maintain full visibility and control over your profile and warranty data:
- View all active digital warranty cards and claimed film records anytime in your dashboard.
- Update your registered Full Name, Email Address, and Phone Number securely via OTP authentication.
- Request account data export or closure by emailing our support team.
5. Data Security Measures
We implement technical and organizational safeguards—including TLS/SSL encryption for data in transit and secure database storage—to protect your records from unauthorized access, loss, or disclosure.
6. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact our support team:
V-KOOL Goldnest
Support Email: tejas.goldnest@gmail.com / hasneet.goldnest@gmail.com
Direct Expert Line: +91 99877 44444 / +91 70394 71111
Shop No 1 & 2, Height Building, N.S, Phadke Marg, opp. Nasar Building, Juhu Lane, Juhu Scheme, Andheri West, Mumbai, Maharashtra 400058